Privacy policy for arahoryalivaajava.com

Your privacy matters. Here’s how we handle your personal data and information.

Introduction and scope of policy

This policy explains how arahoryalivaajava.com collects, uses, and protects your personal data when you use our subscription-based financial planning services.

We comply with Australian data protection laws and strive to keep your information secure and confidential at all times.

What data we collect and why

We collect personal and usage data to provide, maintain, and improve our services. This includes information you provide directly and data gathered automatically.

Information you provide to us

  • Name and contact details for account setup and communication
  • Payment information for subscription processing
  • Preferences and correspondence for personalised advice
  • Booking and appointment details for consultations
  • Feedback and survey responses to improve our service

Information collected automatically

  • Device type and browser information
  • IP address and location data
  • Usage and navigation patterns on our site
  • Cookie and tracking technology data
  • System logs and error reports

How we use your information

Your information is used to deliver and manage your subscription, provide consultations, and maintain site security and compliance.

  • To process payments and manage your account
  • To schedule and deliver consultations
  • To send service updates and notifications
  • To personalise your experience
  • To monitor site functionality and troubleshoot issues
  • To comply with legal and regulatory requirements
  • For internal analytics and service improvements

Our promise: We never sell your personal data. All information is handled in line with Australian law and our internal privacy protocols.

When we share your data

We may share data with trusted service providers for payment processing, appointment scheduling, or legal compliance. We do not sell personal data to third parties.

Service providers and partners

We work only with partners who meet our privacy standards and use your information solely to deliver our services.

Legal obligations

We may disclose information if required by Australian law or regulatory authorities.

Anonymous statistics

Aggregated, non-identifiable data may be used for analytics and reporting.

Your data rights and choices

You have the right to access, update, or request deletion of your personal information. Contact us to exercise these rights.

  • Request access to the data we hold
  • Request corrections to your personal data
  • Request deletion of your data
  • Obtain a copy of your data
  • Object to certain types of processing
  • Request limits on data use

Contact us if you wish to exercise your rights or have privacy questions.

How we protect your data

We use technical and organisational security measures to safeguard your information from unauthorised access or disclosure.

Technical safeguards in place

  • Data encryption during transmission
  • Secure server infrastructure
  • Regular vulnerability assessments
  • Continuous monitoring for unauthorised activity

Organisational privacy practices

  • Staff privacy training and access controls
  • Strict authentication and password policies
  • Routine audits of data usage
  • Incident response protocols

Data retention and deletion

We retain personal data only as long as necessary for our service and legal compliance, then securely delete it.

  • Account details kept during active subscription
  • Session and consultation notes retained as needed
  • Support and inquiry correspondence stored
  • Payment records kept for required periods
  • Preference data managed for communication

Retention times are based on legal requirements and service needs.

International data transfers

If data is processed outside Australia, we ensure adequate safeguards are in place to protect your privacy.

  • Data transfer agreements with providers
  • Compliance with Australian privacy law
  • Encryption of transferred data
  • Limiting access to authorised personnel only

Cookies and tracking technologies

We use cookies to enhance your browsing experience and understand site usage. You can manage cookies in your browser.

Types of cookies we use

  • Necessary for site functionality and security
  • Improve site speed and reliability
  • Remember your preferences
  • Enable appointment and account features

See our Cookie Policy for full details on management.

Updates to our privacy policy

We may update this policy as needed. Any changes will be posted here and take effect upon publication.

  • Updated policy notice on our site
  • Email notifications for significant changes
  • Clear date of last update displayed
  • Archived versions available upon request

Review this policy regularly to stay informed.

Contact us about privacy

Reach out for questions, requests, or concerns about your personal data and privacy rights.

arahoryalivaajava

365 Little Collins St, Melbourne, VIC 3000 Australia

Phone: +61-2-7238-3915

Email: content@arahoryalivaajava.com

Last updated: September 19, 2025

Effective from: September 19, 2025